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WARRANTY

TO REGISTER YOUR 2 YEAR OR LIFETIME WARRANTY PLEASE FOLLOW THESE QUICK STEPS.
THERE ARE 2 TYPES OF WARRANTY'S
  • 2 YEAR WARRANTY
  • LIFETIME WARRANTY

Warranty Coverage

We here at Pain Relief Palace Understand that Protecting your device is essential as well as an Investment for your everyday health and well-being. Our Manufacture's Warranty Covers any defects that could inure in the first 2 years of owning your TENS Device and is at no cost to you.

Example: Battery or Screen stops working your fully covered.

2 Year Warranty

To Register the Standard 2 year warranty for your device you will need to Register at the Location  you purchased your New TENS/EMS Device.
This will Require. Your First Name, Last Name, Phone Number, Address and Serial Number Located on the back of Your TENS/EMS device.
Lifetime Warranty

When Signing up for the  Lifetime Warranty the Registration Card Will be Located inside the Device Packaging. You have 10 Days as stated on the Front of your Registration card to fill out the Registration and send it to 8901 Washington Street Kansas City Mo 64114.

This Registration will Require. Your First Name, Last Name, Phone Number, Address and Serial Number Located on the back of the device.

What the Warranty Will not cover:

Any Cosmetic Damage Due to normal Wear and tear Broken Screens or Opened Devices Automatically VOIDS the Warranty.

 

Equipment Protection

If you would like to Purchase Equipment Protection the cost is $50 for 3 years this Covers Broken Screens and Damaged Devices You can only make 1 Claim per year and device has to be shipped to company with tracking information at OUR EXPENSE. We will then send you the New Device (Same MODEL) to the registered user Priority Mail. Equipment Protection covers Lost or Stolen (With Valid Police Report)

To Sign up for Equipment Protection Please Call 316.761.0429